- You can return items within 21 days for a full refund, minus shipping costs.
- Just email us directly and we'll take you through the process
- Merchandise must be unworn, unwashed, and placed back into original bag with all labels and tags attached.
- Your refund will be in the same form as the original purchase.
- Shipping and handling charges are non-refundable.
- All items marked FINAL SALE cannot be exchanged or returned at any time.
- If you receive an item that is damaged, please contact customer service immediately.
MAKING A RETURN:
- Go to daisy bella returns and follow the instructions there to make your return. Labels are not provided in orders shipping to Puerto Rico, Alaska & Hawaii.
- If you are shipping from Puerto Rico, Alaska, or Hawaii, you must ship your return using a trackable shipping method. Daisy – Bella cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
- Please allow up to 7 days transit time.
- Please allow 2 weeks for us to receive your return package. All refunds to credit cards will appear within 1-2 billing statements.
- Upon receipt of returned goods, daisy – bella .com reserves the right to deny refund if the merchandise does not meet the return policy requirements.
- Please note that all items marked 50% off are FINAL SALE. All items marked FINAL SALE cannot be exchanged or returned at any time.
As an online business our prices change in response to stock, promotions, and demand from customers. In this case, we do not offer price adjustments.
Even though we provide a chart size, we understand that sometimes something doesn't fit quite right. Therefore, you may exchange your purchase for the same item in a different size or color or even request a different item of the same price. You simply have to contact us and tell us what size and/or color you would like us to reserve, so that when we receive your returned order, we will have what you want in stock. Once we receive what you would like to exchange in our warehouse, we will ship you the requested item at our expense*!
*except for exchanges on sale items - where you would have to *pay a shipping fee of $3.95 and exchanges from Canada, where *shipping fees will be determined.
- We do our best to carefully inspect each garment in your order before shipping it out to you. Despite our best efforts, we sometimes overlook damaged items. If you received a damaged garment, please contact us immediately! Do not ship damaged item back to us until you contact us.
- Please note, that we will only be able to credit the card used to make the original purchase. If you are returning a gift, you will be issued merchandise credit in the amount of your return.
- It is always best to send your package back in a manner that is trackable. Remember, we can only credit you for items received back in our warehouse.
- We will process your return within a week but most credit cards will take 2 billing cycles to reflect your refund, so please be patient.